The pit is the area enclosed by a bank of tables, and the boss oversees dealers, resolves disputes, authorises comps and ratings, and approves anything outside a dealer's authority.
Most player contact is about ratings and comps. If you want to be rated, or want a limit raised, or need a ruling on a disputed bet, this is the person.
They are also the first line of game protection, watching for card counting, past posting and dealer error, backed by the surveillance operation overhead.
The title is fading in practice. Many properties now use floor supervisor or table games supervisor, partly because the older term carries an enforcement connotation the modern job does not match. The role today is closer to shift management than security: scheduling breaks, handling ratings, and keeping games running at pace.
Related terms in casino floor
- Commission — A percentage charged on winning bets that would otherwise favour the player.
- Push — A tie in which the bet neither wins nor loses and the stake is returned.
- Natural — A hand that wins immediately on the first cards dealt.
- Shoe — The box holding several shuffled decks from which cards are dealt.
- Cut card — A coloured plastic card placed in the shoe to mark where dealing stops.
- Penetration — The proportion of a shoe dealt before the reshuffle.
Where an entry quotes a number, that figure comes from the computed sections of this site rather than from another glossary, so the definition and the derivation cannot drift apart. Each entry links to the page where the number is worked out.